Originally published in 2012, this book began as an ethnography of slot machine players in my hometown. But what Schüll found was much more profound and troubling than a mere anthropological study, a process she relates in her preface to the 2025 reissue of Addiction By Design.
Would it surprise anyone to realize that casinos are designed to entrap us? It's not just that they want to lull us with comfort & luxury; it's that they are actively engaged in short-circuiting our judgment by basically hypnotizing us into a zombie-like state of mind.
And the psychological state that Schüll describes as the “Machine Zone” and the behaviors that this state elicits have ramifications well beyond slot machines. In fact, they explain much about how social media (indeed, all media) works, as well.
In other words, the lessons learned by casino and slot machine designers have informed social media and game designers on how to elicit “infinite scroll” behavior much the same way compulsive gamblers can be induced to enter the “Machine Zone” that Schüll describes.
This book goes deep into the details, from first-person accounts from compulsive gamblers to explications of how floor placement affects casino traffic, and, personally, I gained some strong insights about Sin City, one of them being why there is a shrinking footprint of table games on the Strip. (It all comes down to money, for sure, but the processes behind that shrinkage say a lot about our worst impulses.)
Now as I walk through a casino, furtively glancing up from my smartphone so I don’t trip over a bank of slots, I’ll have a better understanding of what I’m navigating. And maybe, just maybe, my opened eyes will better defend me against falling into the “Machine Zone” myself.